Q: How much will I pay for shipping?A: In the continental U.S., you pay $5.95 for shipping, no matter how many videos or cd-roms you buy. 2nd-day Air is available for an extra $5.00. To Alaska, Hawaii, & Puerto Rico, the shipping charge is $15 for 2nd-day Air. Canadian shipping charges are: $10 for 1-2 products. Each additional product is $2.75. For International shipping, please call 1-908-229-0504 for a quote.
Q: Do you sell gift certificates?A: YES!!! You can buy a gift certificate in any dollar amount, include a message, and we'll send it out first-class mail along with a current mail order gift catalog. You don't need to add sales tax or shipping-these will be charged when the cerificate is redeemed.
Q: How long does it usually take to receive my order of videos?A: Orders are shipped within 2 working days. For regular delivery, allow 2-10 working days within the continental United States. Alaska, Hawaii, and Puerto Rico are sent 2nd-Day Air. Canada is shipped air mail, and all other international orders are shipped "best way".
Q: What type of guarantee do you offer?A: We offer a 100% satisfaction guarantee. If you are not happy, simply return the product within 30 days for a full product refund, credit, or exchange.
Q: What if a product price is reduced between the time your catalog is printed and the time I place my order?A: If our price on a product is lower than the price quoted in a catalog, we will automatically charge you the lower price.